Shipping policy
At Fleurique, we are committed to delivering your order safely and efficiently, no matter where you are in the world. We understand that receiving your purchase on time is an important part of your shopping experience, and we work closely with trusted logistics partners to ensure reliable delivery.
By placing an order through Fleurique.cyou, you agree to the shipping terms outlined below.
Free Worldwide Shipping
We proudly offer Free Worldwide Shipping on every order.
There are no minimum purchase requirements and no hidden shipping fees at checkout. Our goal is to make beautiful fashion accessories accessible to customers around the globe.
Order Processing
After your order is placed, our team begins preparing it for shipment.
Processing usually takes 1–3 business days, during which we:
- Verify your order details.
- Carefully inspect each item.
- Securely package your products.
- Prepare your shipment for dispatch.
Orders placed on weekends or public holidays will begin processing on the next business day.
Estimated Delivery Time
Once your order has been shipped, the estimated delivery time is generally:
7–14 Business Days
Delivery times may vary depending on your country, customs procedures, weather conditions, peak shopping seasons, or other circumstances beyond our control.
Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information.
Tracking updates may require several days before becoming visible within the carrier's system.
Customs & Import Duties
International orders may be subject to customs inspections or import regulations established by the destination country.
Any customs duties, taxes, or import fees required by local authorities remain the responsibility of the customer.
Delivery Delays
Although we always strive to deliver within the estimated timeframe, unexpected delays can occasionally occur due to:
- Severe weather
- Customs clearance
- Transportation disruptions
- National holidays
- Carrier delays
We appreciate your patience and understanding should these situations arise.
Incorrect Shipping Information
Please ensure that your shipping address is complete and accurate before placing your order.
Fleurique is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided during checkout.
Lost or Damaged Packages
If your package is lost in transit or arrives damaged, please contact us as soon as possible.
Our support team will investigate the issue and provide an appropriate solution, including a replacement shipment or refund whenever applicable.
Need Assistance?
If you have any shipping questions, please contact us:
Email: support@fleurique.cyou
Phone: +1 (778) 886-5035
We appreciate your trust in Fleurique and look forward to delivering products that bring elegance to your everyday style.